iBag Pet Carrier - Sassy Cream (2 Sizes)

With the slogan "Make Our Dogs' Precious Moments More Enjoyable" and the goal of making our pet live a more comfortable, safer and happier life. iCANDOR features fun colorful designs, the mountains, the blue sea, the nature-friendly city, and the modernity and dynamism of Seoul have inspired much of the creative designs.

It is the world's first pet carrier that can be used as a travel bed when it is opened, which has collected 150 million won through crowdfunding in Korea. In addition to the function of a carrying bag, the ibag is a bag that becomes a fluffy bed when opened!

*Fluffy cushion is sold separately.

The mini bag that comes with the iBag is a convenient bag for storing frequently used items such as smartphones, cards, wallets, etc. that you want to take out quickly!

It is a very convenient design that allows you to neatly separate your personal belongings and your dog's items in the carrier!

In addition, there are large amounts of storage pockets, and the lining of the side pocket is aluminium-coated, which makes it excellent for temperature retention!

You can keep fresh food, water, milk, etc. in the aluminium pocket together with ice packs to keep it cold!

For pets who get anxious when they don't see their owner's face, you can unzip the flap to show only your face when moving, reducing your pet's anxiety and providing a sense of security.

It also comes with a bio-washed 100% cotton inner cushion so your pet can relax with peace of mind!

It is also shock resistant, so when travelling by car, you can use it as a child seat by tying the included cross strap to the seat and putting the seat belt through your pocket.

The front pocket has a hole so that when your dog poops, you can access the poop bag immediately, and pull out the bag from there by putting a roll in it!

It also comes with a fluffy and wide pad that reduces the burden on your shoulders and hands when carrying it as a handbag or shoulder bag!

There is also a pocket where you can put the bag through the luggage when you take it on a trip, so you don't have to worry about going anywhere!

It can be used in 3 ways, as a handbag, shoulder bag, and cross bag.

The polyester fabric used is a fabric originally developed by iCANDOR.It is made of two types of twisted yarn with a sense of pitch, and has a light and soft feels like cotton and the durability of synthetic fibers.

With WR processing on both sides and PU processing on the back side, it is durable and suitable for daily waterproofing!

Materials

Fabric: 100% polyester Cushion: 100% cotton

Dimension

Medium : (W) 18 X (L) 41 X (H) 26 cm 

Large : (W) 20 X (L) 44 X (H) 30cm

Bag Weight

Medium: 880g

Large: 1 kg

Made in South Korea 

* Estimated delivery time applies to major cities only. All items may be subjected to customs inspection which may require additional days. Any delay at the destination countries is beyond our control.

* All shipping comes with tracking number (may subject to destination country's postal service provider) unless stated otherwise.

* Price stated is in Singapore Dollars (SGD).

* Transit time is excluding order processing time of 1-2 working days. 

SINGAPORE 

FREE doorstep delivery for orders above SGD 68 *except frozen food.

FREE next day doorstep delivery for orders above SGD 250.

- Flat rate of $4.50 via J&T Express

- Flat rate of $15 for Ninja Van/Qdelivery Next Day delivery. 

Frozen Food

- Flat rate of $10 for 1 - 3 Working days via uParcel.

- Flat rate of $6 for 1 - 3 Woking days via uParcel for orders above SGD 59.

- Free Delivery Above $250.

*Delivery time frame between 6pm - 10 pm for frozen food delivery. 

*Please allow 1 working day for us to process your order. 

*Please note that if you select to send your order without tracking, CreatureLand cannot take responsibility for items lost in the post.

 - ORDER TRACKING -

Track your orders here 

Or simply log in to your account's order history page.

INTERNATIONAL

- SHIPPING COST -

We aim to provide the most affordable rate to everyone all over the world! All shipping cost will be calculated at checkout and is calculated either by actual weight or volumetric weight.

The cost for heavy and bulky items can be really exorbitant. You may use a forwarder or contact us hello@creaturelandstore.com and we can try to work a way for you!  

 - COURIER SERVICES -

 We use DHL eCommerce/Express, UPS worldwide saver, Aramax, SF Express and Speedpost. All shipping methods comes with tracking.

- TRANSIT TIME - 

The transit time for each destination country will be displayed at checkout along with the shipping cost.

For Speedpost Standard and Speedpost Priority, you may refer the list here.

Most of our parcel deliver within the given transit time. However, some delivery may take longer due to customs clearance, festive season, unforeseeable natural disaster and local postal service.   

We appreciate your patience! 

 - TAXES AND IMPORT DUTIES -

Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine these additional costs.  

  - ORDER TRACKING - 

Track your orders here 

Or simply log in to your account's order history page.

Can't find what you are looking for?

Visit our FAQ or email us at hello@creaturelandstore.com.

- RETURNS -

If you wish to return an item, email us at hello@creaturelandstore.com within 3 days from the date order is delivered. We will issue you a Returns Merchandise Authorization (RMA) number and guide you through the return process.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Return that are damaged or soiled may not be accepted and may be returned to the customer.

You will be responsible for paying for your own shipping costs for returning your item and the package until we receive it so please make sure your item is insured and/or able to be traced. 

We do not accept return for food, litters, sanitary goods, gift cards, toys, health and personal care items and sale items.

- EXCHANGES -

Please note you can only exchange for incorrect items received. If you wish to exchange your item for an alternative product, we suggest that you return it for a store credit and purchase the new item separately. 

Exchange is not guaranteed and is subjected to our review of the returned product.

All shipping charges of the replacement item will be cover by you along with any relevant import duty and tax charges will that may apply.

- REFUNDS (if applicable) -

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, a refund store credit will be credited to your account within 3 working days. 

Do note that when you return an item, you lose the reward points you originally earned by buying the item in the first place.

- FAULTY GOODS -

Goods are faulty if they are received damaged or were a manufacturing fault occurs within 48 hours of purchase. Items that are damaged as a result of normal wear and tear are not considered to be faulty.

If you would like to exchange a faulty item instead of obtaining a refund, please be aware that we can only replace it for the same product in the same size, subject to availability. 

- COLORS -

We have made every effort to display as accurately as possible the colors of our products that appear on the Site. We cannot guarantee that your computer monitor's display of any color will be accurate.

- LATE OR MISSING REFUND (if applicable) -

If you haven’t received a refund yet, please check your rewards tab that you will be able to access via the drop page under rewards program or the tab on the bottom left, if still not in again try refreshing the page. But do note that there is often some processing time before a refund is posted, If you’ve done all of this and you still have not received your refund yet, please contact us at hello@creaturelandstore.com.

If you need more help, please contact us at hello@creaturelandstore.com.