SuperBalm
Pickup available at CreatureLand Showroom
Usually ready in 24 hours
SuperBalm
90g
CreatureLand Showroom
22 Sin Ming Lane #08-86
Midview City
Singapore 573969
Singapore
BASED ON AN AWARD-WINNING HUMAN PRODUCT, OUR GENTLE FORMULA IS PERFECT FOR YEASTY EARS, SNOUTS, SKIN AND PAWS
Augustine's SuperBalm
- Perfect for difficult areas like the ears
- Soothes skin conditions
- Calms Irritated skin
- Promoting a healthy skin & coat
- Moisturises & hydrates dry skin
- Cleanses & conditions the skin & coat
- Revitalises coat appearance
- Fights bad odour
Made with 92% *certified organic ingredients:
*Coconut Oil, *Shea Butter, *Sweet Almond Oil, *Castor Oil, *Sunflower Oil, *Calendula Flowers, +Candelilla Wax, *Cocoa Butter, +Vitamin E Oil, *Jojoba Oil, *Roman Chamomile. +natural
Augustine's SuperBalm has been thoroughly examined and approved by ACO to make the 92% certified organic claim. While some products advertise that they are made with certified organic ingredients, not all are approved by an organic certification body and should not be using the word 'certified'. The remaining 8% is naturally derived and cannot be certified but is still approved for use in certified organic production.
Why a balm instead of a cream?
Creams are on average 80% water and bacteria breeds in water, not in oil and butters. Producing a balm means that we do not have to use preservatives to prevent bacteria, in turn not compromising the product's organic integrity. Given that creams are 80% water, producing a balm means that we are not diluting the benefits of our ingredients, in turn producing a more potent and effective formula.
When should I use Augustine's SuperBalm and When should I use Augustine's SuperBath?
On the contrary to popular belief, most skin problems have an internal root-cause. It is only a smaller percentage of dogs that have a purely topical infection that these products can help address. The skin is the weakest organ and when nasties cannot be eliminated through the digestive system they tend to come out through the skin.
Our balm and bath can provide relief while our supplements (including Faith's Cleanse & Detox) restore gut balance and in turn address the root cause of skin problems. . Augustine's SuperBalm and Augustine's SuperBath will go after fungus and bacteria, soothe the skin and provide relief from irritations while our supplements get to work. The comparison I like to use is to a mosquito bite - if you leave it alone it heals quickly. If you continually scratch and pick at it, it becomes a lot worse.
The skin is a living organ and nasties are continually being expelled (sometimes for weeks or months), hence why 1-2 Augustine's SuperBaths may not be enough. While Augustine's SuperBath is extremely powerful and effective at attacking fungus and bacteria topically, customers may struggle to keep up with regular bathing and it can also be difficult to submerge some dogs for minutes at a time, especially larger dogs or those that do not like water. It is also time consuming to bathe dogs daily. Augustine's SuperBalm offers ease and convenience, especially in hard to bathe areas like the ears. Ideally the two should be used together, reducing the frequency of bathing.
Directions
Apply to troubled areas 1-3 times a day.
Storage & Use
Use within 12 months of opening. Store tightly sealed in a cool, dry place away from sunlight below 30°C / 86°F. Do not refrigerate.
Disclaimer
We make no claims that this will cure you or your animals in any way shape or form. Do not take remedially. This product is not intended to diagnose, treat, cure, or prevent any disease.
So what DOESN'T Augustine approve?
Additives, chemicals, colourings, dairy, fillers, flavourings, grains, gluten, GMOs, irradiation, meat or animal by-products, MSG, preservatives, synthetics, salts & sweeteners.
Countries | Cost | Duration | Services |
Singapore |
$5 | 2 - 4 working days
(FREE above SGD $68, *except frozen food) |
Standard Delivery (Trackable) |
$0 | Next work day delivery (FREE above SGD $280) | Express Next Day Delivery | |
Singapore (Frozen Food)
|
$10 | 1 - 3 Working Days | uParcel |
|
$6 |
1 - 3 Working Days
|
uParcel |
|
Free |
Next Day
|
uParcel |
Malaysia | Calculated at checkout |
Packet Plus: 6 - 18 days Airmail: 4 - 8 working days Express: 1 - 2 working days |
Small parcel: SingPost Airmail (Registered) / DHL Express |
Calculated at checkout |
Standard: 6 - 8 working days Priority: 2 - 4 working days Express: 1 -2 working day |
Big parcel: Speedpost Standard/Priority DHL Express |
|
Rest of the world |
Calculated at checkout |
Refer to table |
Small parcel: DHL / UPS / Aramax / SF Express / SingPost |
Calculated at checkout |
Refer to table |
Big parcel: Speedpost Standard/Priority DHL Express |
* Estimated delivery time applies to major cities only. All items may be subjected to customs inspection which may require additional days. Any delay at the destination countries is beyond our control.
* All shipping comes with tracking number (may subject to destination country's postal service provider) unless stated otherwise.
* Price stated is in Singapore Dollars (SGD).
* Transit time is excluding order processing time of 1-2 working days.
SINGAPORE
FREE doorstep delivery for orders above SGD 68 *except frozen food.
FREE next day doorstep delivery for orders above SGD 280.
- Flat rate of $5 via J&T Express
- Flat rate of $15 for Ninja Van/Qdelivery Next Day delivery.
Frozen Food
- Flat rate of $10 for 1 - 3 Working days via uParcel.
- Flat rate of $6 for 1 - 3 Woking days via uParcel for orders above SGD 59.
- Free Delivery Above $250.
*Delivery time frame between 6pm - 10 pm for frozen food delivery.
*Please allow 1 working day for us to process your order.
*Please note that if you select to send your order without tracking, CreatureLand cannot take responsibility for items lost in the post.
- ORDER TRACKING -
Track your orders here
Or simply log in to your account's order history page.
INTERNATIONAL
- SHIPPING COST -
We aim to provide the most affordable rate to everyone all over the world! All shipping cost will be calculated at checkout and is calculated either by actual weight or volumetric weight.
The cost for heavy and bulky items can be really exorbitant. You may use a forwarder or contact us hello@creaturelandstore.com and we can try to work a way for you!
- COURIER SERVICES -
We use DHL eCommerce/Express, UPS worldwide saver, Aramax, SF Express and Speedpost. All shipping methods comes with tracking.
- TRANSIT TIME -
The transit time for each destination country will be displayed at checkout along with the shipping cost.
For Speedpost Standard and Speedpost Priority, you may refer the list here.
Most of our parcel deliver within the given transit time. However, some delivery may take longer due to customs clearance, festive season, unforeseeable natural disaster and local postal service.
We appreciate your patience!
- TAXES AND IMPORT DUTIES -
Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine these additional costs.
- ORDER TRACKING -
Track your orders here
Or simply log in to your account's order history page.
Can't find what you are looking for?
Visit our FAQ or email us at hello@creaturelandstore.com.
- RETURNS -
If you wish to return an item, email us at hello@creaturelandstore.com within 3 days from the date order is delivered. We will issue you a Returns Merchandise Authorization (RMA) number and guide you through the return process.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Return that are damaged or soiled may not be accepted and may be returned to the customer.
You will be responsible for paying for your own shipping costs for returning your item and the package until we receive it so please make sure your item is insured and/or able to be traced.
We do not accept return for food, litters, sanitary goods, gift cards, toys, health and personal care items and sale items.
- EXCHANGES -
Please note you can only exchange for incorrect items received. If you wish to exchange your item for an alternative product, we suggest that you return it for a store credit and purchase the new item separately.
Exchange is not guaranteed and is subjected to our review of the returned product.
All shipping charges of the replacement item will be cover by you along with any relevant import duty and tax charges will that may apply.
- REFUNDS (if applicable) -
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, a refund store credit will be credited to your account within 3 working days.
Do note that when you return an item, you lose the reward points you originally earned by buying the item in the first place.
- FAULTY GOODS -
Goods are faulty if they are received damaged or were a manufacturing fault occurs within 48 hours of purchase. Items that are damaged as a result of normal wear and tear are not considered to be faulty.
If you would like to exchange a faulty item instead of obtaining a refund, please be aware that we can only replace it for the same product in the same size, subject to availability.
- COLORS -
We have made every effort to display as accurately as possible the colors of our products that appear on the Site. We cannot guarantee that your computer monitor's display of any color will be accurate.
- LATE OR MISSING REFUND (if applicable) -
If you haven’t received a refund yet, please check your rewards tab that you will be able to access via the drop page under rewards program or the tab on the bottom left, if still not in again try refreshing the page. But do note that there is often some processing time before a refund is posted, If you’ve done all of this and you still have not received your refund yet, please contact us at hello@creaturelandstore.com.
If you need more help, please contact us at hello@creaturelandstore.com.
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